SME Credit Bureau

English | Bahasa Malaysia | Chinese

The SME Credit Bureau is now looking for dynamic and dedicated pioneers to spearhead and grow this new business venture. Qualified individuals who would like to take up the vigorous challenges ahead are encouraged to apply for the positions available.

*Current Job Vacancies:*
*1. IT Head*
*2. IT Executive*
*3. Marketing Executive*
*4. Client Services Officer*
5. Client Advisory Officer
6. Data Integrity Executive
7. Data Analyst

1.	IT Head
	Job Description: • Strategize, develop and provide guidance in the execution and maintenance of IT systems to support the Bureau's business plan. • Propose recommendations to improve the efficiency of the IT systems and related processes. • Ensure implementations of projects are in accordance with the approved business strategies, within the allocated budget and executed in a timely manner. • Ensure compliance to the IT policy, standards and other relevant statutory and regulatory requirements are adhered to by the staff at all times. • Prepare relevant reports and proposals to Management and Board of Directors for their approval. • Ensure proper documentations of IT structure, layout, systems and procedures/ policies for easy references. • Ensure operational availability, integrity, performance and security of all components of the company's computing infrastructure to meet the business demands. • Oversee Data Centre and Disaster Recovery Centre to ensure that it function accordingly. • Liaise with members on IT related issues.
	Requirements: • Degree in Computer Science, Information Technology or equivalent • At least 8 years in the IT industry with minimum 4 years as Manager role • Extensive project management experience • High level of comfort with and passion for technology • Possess good communication, written and analytical skills • Ability to provide leadership in crisis management in a calm & professional manner. • Excellent interpersonal skills, diplomatic with a steady character.


2.	IT Executive
	Responsibilities: • Responsible for the maintenance of the application systems to suit the Buerau's growth and needs. • Ensure the technical specification, procedure, test plan and change request on new enhancements are being developed in accordance to the Information Technology standards. • Ensure the problem logs on the assigned applications are been resolved in a timely, effective and efficient manner. • Ensure all programs being developed in accordance to the development methodology and meet the project schedule. • Identify and escalate any technical issue to immediate superior immediately with possible recommendations in order to resolve the matter efficiently. • Analyze detailed technical information and provide input for recommendations of new or enhanced requirements. • Ensure technical documents such as program specifications, procedures, user manuals, test plan, migration plan and checklist is drafted and composed accordingly.
	Requirements: • A recognized Degree or Diploma in Computer Science, Information Technology or its related discipline • Minimum 1 year(s) experience in the related field. • Strong communication, interpersonal and analytical skills with a meticulous approach to work. • An aptitude/inclination for systems-related work. • Solid knowledge in Windows and TCP/IP network • Working experience in J2EE, JAVA, Oracle and SQL is an advantage • Having knowledge in IVR/CTI and PABX is an advantage


3.	Marketing Executive
	Responsibilities: • Execute business development plan of the Bureau • Prospect members and build database from various sources • Promote usage of Bureau products and services • Ensure the achievement of agreed targets and revenue • Provide training to members
	Requirements: • Possess a degree preferably in banking, finance or business related discipline. • Knowledge of corporate sales and marketing activities. • Proven track record in sales or account management an advantage. • Minimum 1 year of sales experience • Strong desire to succeed and achieve results. • Good oral and written English/Bahasa Malaysia (proficiency in Chinese is an advantage) • Good interpersonal, analytical and presentation skills • Motivated with strong entrepreneurial drive to achieve and excel


4.	Client Services Officer
	Responsibilities: • Handle enquiries on matters related to the Bureau • Ensure information in the Bureau website is updated • Process membership application • Provide basic technical support (1st support level for SME Credit Bureau Systems main functionalities)
	Requirements: • Minimum degree in any field • Customer service and/or credit experience is an advantage • Good oral and written English/Bahasa Malaysia (proficiency in Chinese is an advantage) • Good interpersonal and communication skills • Demonstrate professionalism and confidence in customer management • Able to work independently and effectively under pressure • Possess excellent listening, rationalization and problem-solving skills • Detailed, analytical and computer savvy

5.	Client Advisory Officer
	Responsibilities: • Interact with members and non-members on matters related to the Bureau • Gather information and investigate into data dispute and inaccuracy. • Liaise with various data sources on dispute management. • Maintain/uphold the Bureau dispute management process. • Maintain/uphold the Bureau Code of Conduct/Compliance to ensure no misuse of the Bureau's data/ information
	Requirements: • Minimum degree in any field. • Customer service and/or credit experience is an advantage. • Good oral and written English/Bahasa Malaysia (proficiency in Chinese is an advantage) • Have excellent communication skill and able to interact with the senior leaders • Able to work independently and effectively under pressure • Possess excellent listening, rationalization and problem-solving skills


6.	Data Integrity Executive
	Responsibilities: • Generate monthly data analysis reports to identify data integrity issues • Identify and rectify data integrity issues with members • Monitor data submission from members • Maintain/uphold the Bureau Reciprocity Guidelines to ensure no misuse of the Bureau's data
	Requirements: • Possess a degree, preferably in statistics • Experience in database management • Proficiency in MS Access and MS Excel • Minimum 1 year of relevant experience • Excellent interpersonal and communication skills • Able to work independently and effectively under pressure • Possess excellent listening, rationalization and problem-solving skills • Detailed and analytical


7.	Data Analyst
	Responsibilities: • Generate data analysis reports in a timely manner • Validate data accuracy • Analyze specific project work • Develop new products & services together with the marketing team and members of the Bureau
	Requirements: • Possess a degree, preferably in statistics • Experience in database management • Proficiency in SQL, MS Access and MS Excel • Well versed in relational database • Strong data analytical skill preferably in credit data • Excellent communication skills (oral and written)

Interested applicants should submit their resume giving comprehensive details of experience and qualifications including current and expected salary, passport-sized photograph (not returnable) and contact number to the following address: SME Credit Bureau (M) Sdn Bhd Level 5, Bangunan CGC Kelana Business Centre 97, Jalan SS 7/2, 47301 Petaling Jaya Selangor Darul Ehsan (Email Address : career@smecb.com)